It’s important to be aware of the most common IT challenges that can take place at home and the workplace, to remain productive everywhere.
The issues can be as simple as a slow-running computer and as complex as a smoking laptop (yes, that happens!) But, the good news is that many IT problems are pretty easy to fix and the more you know, the easier it’ll be to control and resolve them.
So, here are 7 of the most common IT issues that businesses and individuals face.
1. Forgotten Password: This seems like an inevitability in the workplace and it’s one of the top issues in IT support and troubleshooting. Coming back from holiday only to find that you’ve forgotten the key digits that’ll grant you access to your files is highly disruptive. To avoid this situation entirely, it would be a good idea to follow a strategy that would decrease the chances of you forgetting the password in the first place.
2. Accidentally Deleting Important Files: Accidentally deleting important files is also a common IT problem but it’s also one of the most avoidable. If it does happen, however, the first piece of advice would be to check the recycling bin. To provide additional layers of protection, you may benefit from using software, such as OneDrive or Dropbox, that syncs your files to the cloud. This means that a copy of your file is automatically saved to the cloud so that, even if you accidentally delete a file from your hard drive, the most recent version can still be retrieved. Although deleted files can be retrieved from synced files on the cloud, files can still be lost.
3. Slow Performance: Slow computers are a burden. Trying to complete work efficiently with a machine that is crippled by errors, weak software and insufficient RAM is a challenge to one’s patience. However, if you can get to the root of the problem, you will be able to re-energise it back to an optimal speed.
Here are the main issues you need to keep an eye out for:
Not utilizing RAM effectively
Not enough space for the hard disk
Too many start-up programs
4. Malware: Malware consumes a significant amount of computer memory, draining enough resources to limit its use for other legitimate programs.
5. Overheating: When your computer generates more heat than it’s able to handle, then it will overheat. This can be serious because your device may either shut down without warning or even suffer permanent damage.
To avoid this, follow these simple steps:
Keep it clean.
Give your computer some breathing space
Be wary of exposure to sunlight
6. Printer Problem: Printers can offer their own technical problems, ranging from reducing computer speed to being unable to carry out their primary function – to print.
Here’s what to do if you come across either of these issues:
Hampering computer speed: you can uninstall unnecessary applications or use disk cleanup software.
A refusal to print: reset your printer. Check to see if the printer is connected to the correct network – if it is Wi-Fi-enabled or via USB cable.
7. Slow Internet Connection: No internet, no work. This appears to be the rule in the digital age. A slow internet connection can be remarkably frustrating. Now that we are seeing an increase in the number of people working from home and relying on their own internet, there are inevitably going to be problems with connection from time to time. There are several ways you can troubleshoot this.
Here are three things that you can do:
-Reboot your router
-Use an Ethernet cable
-Improve your WiFi connection.
Want to learn more about our IT solutions and how they can help enhance your business?
Visit the Tranter IT website HERE or send us a mail at enquiries@tranter-it.com
Tel: (+234) 818 340 5221
(+234) 902 341 6588