OUR STORY: Using the right Tech for hybrid Success
Updated: Nov 21, 2022
It is without a doubt that the expression ‘when the going gets tough, the tough get going’ is true. But how is this true for us?
The whole world has been largely affected by the Covid- 19 pandemic and we all could have had our lives, businesses, and work end abruptly if not for the constant implementation of technology.
This year, April 5th – 7th, At Tranter IT Infrastructure services and IoT Africa Networks Limited, we had the honours of attending the HREA EXPO Festival 2022 event not just as participants but engaged as one of its stellar speakers to a host of 5000 participants in Lagos, Rwanda, and virtually. The goal for this event edition is to advance the mainstreaming of a thriving, productive, technology-driven work experience in Africa and beyond!
HR Expo Africa is a conference that sparks transformational conversations and catalyzes the reawakening of the most innovative minds, Professionals, Executives, Entrepreneurs, Thinkers, policymakers, and HR leaders who shape workplace policies and practices in Africa and the rest of the world.
Hence, Our very own Melanie Ayoola, Executive Director of Tranter IT and IoT Africa Networks Limited represented the company where she gave an exceptional and very illustrative presentation in one of the sessions, on the topic: OUR STORY: USING THE RIGHT TECH FOR HYBRID SUCCESS.
The ED gave due diligence to sharing the Companies’ experiences, transitioning from the pre-pandemic office work model to the Pandemic, National Lockdown phase and the full remote work model or the hybrid work environment structure that is fast becoming a global adoption.
In her words,
‘’At Tranter IT Infrastructure services and IOT Africa Networks Limited, we are an ICT and Internet of Things Solutions company that provides unified technology solutions to business problems. We work tirelessly to ensure smooth and productive work operations for all our clients with ample results and testimonials as proof.
Hence, it is imperative I communicate with the audience across Africa about how we achieved the successful implementation of a Hybrid work environment in our Organization and how we keep up with the momentum’’
Traditional workspaces are evolving rapidly toward flexible and smarter workplace models. This has got many Organizations thinking about managing a changing environment and some are still deciding what changes they are going to make to their work models. This simply means that CEOs, COOs, HR Managers, Facility Managers, and other key company managers have to be innovative with change for better productivity.
Let’s take you through the anatomy of the presentation:
The first thing that comes to mind with the advent of the Covid-19 pandemic and the resultant national lockdown was the thought of what can be done to save businesses from failing or crashing. Hence, several options for alternative working structures or systems. One such alternative to working on-site at various companies was:
THE HYBRID WORK ENVIRONMENT.
A Hybrid work environment simply means blending working from different locations.
Even before the 2020/2021 major pandemic lockdown, some forward-thinking companies were exploring and adopting work from anywhere (WFA) practices. Then along came lockdown, and many people had WFA, or rather WFH (‘work from home’) thrust upon them.
There are different types of a hybrid work environment:
FULLY REMOTE WORKING MODEL
In a fully remote work model, an organization does not have an office. Staff might occasionally get together for meetups and retreats, but not at any permanent location. Everyone works remotely.
THE REMOTE FIRST HYBRID MODEL
In a hybrid, remote-first (or remote-biased) workplace, the majority of employees work remotely—that’s the norm. Only a few employees work in the office, for example, those who need daily access to special equipment or meeting rooms due to the nature of their job.
FLEXIBLE REMOTE MODEL
The flexible hybrid is a working model that gives employees the flexibility to choose when they want to work from the office and when from elsewhere. This model can sometimes impose certain limitations, such as mandatory office Mondays for closer collaboration. However, this can’t be done in distributed teams that are geographically dispersed.
PARTLY REMOTE MODEL
In the partly remote (also known as remote-ish) hybrid model some teams are fully remote (e.g. content team), whereas others are office-bound (e.g. the HR department). One of the largest surveys of remote workers has found that as many as 43% of respondents work within such a model.
BENEFITS OF HYBRID WORK MODEL
There are many benefits of a hybrid work model which include: Work life balance, more job satisfaction, autonomy, safety and security, comfort, collaboration, productivity, Flexi-time and leave schedule arrangements.
HR and Executives must know better to carry the entire organization along and chose the model that suits them better.
In essence, there’s no one-size-fits-all work model. When deciding on the right option for your business, it’s best to examine the pros and cons of each of them, know your staff very well, consider your organization’s unique needs, and mix and match the elements you like. Ultimately, you won’t know what works for you until you try it, so march on bravely into the hybrid future of work, and don’t worry if the model you’ve chosen is not ideal — you can adjust it in the process.
Melanie Ayoola also touched on the successful implementation of the hybrid work model that our company chose to operate before the pandemic and even as we came out of the pandemic.
We realized that with every challenge that we face, there is an opportunity to be better and improve. Hence, we took that opportunity and we moved fast with our solutions and services.
It is imperative to state that our service delivery standard made us take operational stability very seriously as we have dedicated support to over thirteen major companies in the country with IT Support, Application support, ATM & POS support, etc., and one of our goals was to achieve excellent service at 99% SLA which was made possible by the hybrid work model approach that we adopted.
To Support All Our Clients, We Shared:
Business continuity plans and approaches with Clients.
Complimentary support and check-ins.
Lockdown dedicated campaigns to provide all the solutions we personally used and more.
As we come out of the pandemic, organizations are realizing that there must be a middle way for the future of work, balancing between home life and office life and that the middle way is likely to be hybrid work.
We observed that it was a bit draggy for some businesses and there was poor meeting availability. Therefore, we organized over 12 webinars over 2 years on how to remotely monitor facilities and enhance revenue and operations.
Hence, the high demand for POCs on Internet of things technology due to remote management needs. And of course, our webinars brought light in the dark.
THE SUCCESSFUL IMPLEMENTATION WAS ALL ABOUT:
As one of the leading ICT and IOT companies in Africa, Tranter IT Infrastructure Services Limited and IOT Africa Networks limited seek to provide various Information technology and IoT Solutions for every case across every Industry.
Our Executive Director, Melanie Ayoola, made sure to identify with every Industry gathered at the event. She mentioned that every facility management department ranging from Oil & Gas, Energy & Utility, Transport & Logistics, Construction Companies, Manufacturing Companies, and Real Estate & Hospitality etc. needs internet of things (IOT).
To maintain a competitive edge as a Nigerian business owner, you need to source and deploy this disruptive technology to help improve your business efficiency and revenue, especially at this time. You don’t have to do it alone! Reach out for expert help so you can choose the appropriate IoT technologies that suit your business needs.
It was a wonderful experience for us to be at the HREA Expo event this year and our Executive Director, Tranter IT, and IoT Africa Networks did a brilliant Job providing Business Forward and result targeted insights to all Human Resource Managers, CEOs, and decision-makers that attended the event.
For more information, please visit IoT Africa’s website https://www.iotafricanetworks.com/ 07083557478, 08183405221 Email: firstname.lastname@example.org, email@example.com Website: www.iotafricanetworks.com, www.tranter-it.com